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How to Get a Refund from Liven (And What to Do Next) | Cancel Your Subscription | Liven Alternatives

How to Get a Refund from Liven (And What to Do Next) | Cancel Your Subscription | Liven Alternatives

How to Get a Refund from Liven & Cancel Your Subscription

This guide will walk you through Liven's refund policy and cancellation process.

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Refund policy

According to their Money-Back Guarantee, they offer a 30-day money-back guarantee for new users. If you're unsatisfied with the service, you can request a refund within this period. Beyond the 30-day window, they do not guarantee refunds.

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How to cancel your subscription

To avoid future charges, it's essential to cancel your subscription 24 hours before your billing cycle ends. Here's how:

If you subscribed via Liven's website:

  1. Log in to your account.
  2. Navigate to your Profile and click the Settings icon.
  3. Select Subscription and click Cancel Subscription.
  4. Follow the on-screen instructions to complete the cancellation.

If you subscribed through the App Store (iOS):

  1. Open your iPhone's Settings.
  2. Tap your name at the top, then select Subscriptions.
  3. Find Liven in the list and tap Cancel Subscription.

If you subscribed via Google Play (Android):

  1. Open the Google Play Store app.
  2. Tap your profile icon, then go to Payments & subscriptions > Subscriptions.
  3. Select Liven and tap Cancel Subscription.

After cancellation, you should receive a confirmation email or on-screen message. You will retain access to the platform until the end of your current billing cycle.

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Getting a refund

The app offers a 30-day money-back guarantee for new users. This means you can request a refund within thirty days of your initial purchase if you're not satisfied. However, refunds are not guaranteed beyond this period. It's important to note that Liven's policy may not cover refunds for reasons such as personal dissatisfaction or unmet expectations.

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Before reaching out to Liven's support team, make sure you have the following details ready:

  • The email address associated with your Liven account.
  • The date of your purchase.
  • The reason for your refund request.
  • Any relevant screenshots or documentation that support your case.

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To initiate the refund process, send an email to Liven's support team at support@theliven.com. Clearly state your request for a refund and why.

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Looking for an alternative? Discover Attached - no credit card needed to try

Attached as an expert-approved app to help you solve relationship anxiety - especially insecure attachment (anxious attachment, disorganized attachment).

If you tried Liven - it's likely Attached will be a great fit for you.

Many symptoms you feel on a daily basis may be a symptom of insecure attachment (insecure attachment may be the root cause for procrastination, burn out, anxiety, depression).

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Why try Attached?

  • No Credit Card Trial: Try Attached without giving your credit card details.
  • User Satisfaction: We deliver tangible results - as of Feb 2026, we have 200+ reviews across iOS and Play Store, averaging 4.9 stars.
  • Transparent Policies: No extra charge beyond what we've already shown you.
  • Expert-approved: We've been approved by top expert US-based psychologist, NHS doctor or US-based therapists.

Explore Attached today and discover a platform designed with your needs in mind. attached ad2

Note: Always review the latest terms and conditions on the official websites or contact customer support for the most accurate and up-to-date information.